SCOPE OF APPLICATION
These terms & conditions (T&C) apply to all services performed by Moyo Moves. These T&C become legally binding upon conclusion of the underlying service or sales contract (e.g. by booking classes). Moyo Moves may change these T&C at any time. The version of the T&C valid at the time of the conclusion of the underlying contract applies.
PRICES/OFFERS/VALIDITY
• All prices and class packs are published on our website moyomoves.ch.
• Prices are subject to change and Moyo Moves reserves the right to change prices at any time without prior notice. The prices published online are decisive when making a purchase.
• The validity of class packages differ and are published online. In general, these cannot be extended. Exceptions can be made at the discretion of Moyo Moves due to health issues, pregnancy or other unforeseen circumstances. Please contact us at info@moyomoves.ch so that we can discuss further to find a solution.
• Intro Offers are only valid once per new customer.
• All transactions and purchases are non-refundable, non-exchangeable and non-transferable.
BOOKINGS & CANCELLATION POLICY
• Our group classes can be booked through moyomoves.ch website or through the Fit by Wix app where you can find the most up to date schedule. All group classes need to be prepaid. Payment in studio before class is not possible. You are only eligible to attend the group class once your booking is done before class and confirmed through the booking system.
• All our classes are subject to availability. Spaces are limited, therefore we recommend booking your space early enough.
• When there are less than 3 participants to a group class, Moyo Moves reserves the right to cancel the class. Attendees will be informed and refunded by Moyo Moves for the respective class.
• Group classes must be cancelled through the booking system or by contacting the Trainer directly or send us an email to info@moyomoves.ch. Our group classes have a 12-hour cancellation policy. If you cancel after this time (late cancel or no show) you will be charged for the full amount (if you are using a class pack a class will be deducted from your remaining classes in your class pack).
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LATE ARRIVAL
• Group Classes: Please note that we cannot allow you into class after the first 10 minutes of class as this is past the warm-up and therefore unsafe for your body.
• When visiting for the first time: Please note that we will not be able to permit you to enter the class if you arrive late. If this happens please let us know at info@moyomoves.ch and we will reschedule your class.
HEALTH
Accident insurance is the responsibility of the participants. By booking a class and by using our services you confirm to be physically healthy and able to participate in our classes. You confirm that before booking you made yourself familiar with the classes and that your physical health condition allows you to participate in our classes. You confirm that you do not suffer from any physical limitations or injuries. If you do suffer from injuries and physical limitations, are currently pregnant or postpartum (doctor’s approval which clears you for working out needed) you’re obligated to inform Moyo Moves before booking any classes or purchasing any services and to wait for Moyo Moves approval for you to attend a class. Moyo Moves reserves the right to refuse the attendance in classes to anyone whose health could be put at risk exercising in our studio and with Moyo Moves.
You further agree that you’re only attending our classes not suffering from an infectious disease (e.g. Covid19). In case you’re noticing symptoms you further agree not to come to our studio and to inform the Moyo Moves staff in case you have been at the studio recently.
CLOTHING IN CLASSES
You are asked to bring comfortable workout clothes: pants preferably without any zippers or buttons, a comfortable top, and no shoes needed as we workout barefoot or with non-slip socks.
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GENERAL TERMS / LIABILITY
The use of our services and equipment happens at your own risk. Moyo Moves cannot be held liable for slight negligence. Liability for third parties is excluded. Moyo Moves is not liable for any theft while you are using our services.
Moyo Moves reserves the right to cancel and change schedules, classes, workshops, studio facilities and teachers at any time without prior notice.
Risk for performance passes to you at the time the contract is concluded. If the performance of the duties of Moyo Moves becomes impossible due to reasons not attributable to Moyo Moves such as force majeure (e.g. pandemic, governmental restrictions, environmental disasters) Moyo Moves is released from its obligations. Payments for purchases made are owed and will not be refunded.
You are liable for any damage to the studio or equipment. You agree to follow the instructions of our Trainers at all times. Moyo Moves reserves the right to expel you from our services and our studio if you infringe on our T&C, in case you breach our principles and values or show insulting behaviour against other clients or our Trainers. If this should happen, we will not be liable for any monetary refunds.
PRIVACY POLICY
This privacy policy is intended to inform you about the data and information gathered/stored/collected by Moyo Moves when using our services.
Moyo Moves takes your privacy seriously and therefore commits to preserve the privacy and confidentiality of all information provided by the user.
By filling in our contact form, by signing up for our newsletter, by booking our classes and by making related payments Moyo Moves collects and stores personal data/information in accordance with the law and protection of personal data (Swiss and EU). Please note that we only store the data you choose to provide us during those processes. To personalize your digital experience, we may track your activity and interests on our digital platforms.
You have the possibility to change or remove personal data previously provided by you at any time. Just login to your Moyo Moves account or send us an email at info@moyomoves.ch.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, this website and its content is the property of Moyo Moves and is legally protected. Unauthorized use is punishable and will be legally prosecuted.
APPLICABLE LAW AND PLACE OF JURISDICTION
These T&C and the underlying agreements are governed by material Swiss law under the exclusion of the CISG. All disputes arising out of or in connection with these T&C or the underlying agreement shall be resolved by the competent courts of Zurich.